How does your process work?
First we chat a bit about what you and your significant other are looking for. After that, we generate an agreement and email it to you. Finally you will sign and return the agreement, and pay a retainer fee to secure in your wedding date. The remaining balance can be paid anytime prior to the wedding date. After the wedding, your footage will be backed up to two locations. Then you footage will be edited on a three source and delivered in around 3 months time.
How does the payment work?
A 50% retainer is made when the contract is sent back to us. Payment can be received in a few ways including a mailed check, or through electronic medians such as Paypal, Venmo. (Date is not secure until retainer is paid) The remaining balance can be paid anytime prior to the wedding date.
Where are you centrally located?
We currently located in Midland, MI
Do you travel? If so, are there fees?
Yes we travel, but there are no travel fees for venue less than 1.5 hours from Midland, MI. Any venues outside of that radius will be quoted $0.50/mi.
How long until you deliver?
On average we deliver your full order in 3 months, because this time frame is not guaranteed. We also have an options for 1 month delivery for an additional fee.
Can I customize a package?
Yes! You can create any sort of package you’d like. See the pricing guide for all ala carte items!
How long is your coverage?
We start coverage at 6 hours, and go up to 10 hours as needed. Coverage begins at preparations and ends 30-45 mins into open dance, unless there is a grand exit planned.
Any cancellation fees?
Per industry standards, once the retainer fee is paid to secure the date, it becomes non-refundable, thus a cancellation fee. If the client wishes to cancel the contract before it is completed, the full payment will be refunded minus the retainer fee.
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